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DELIVERY SERVICE PLANS

PRIORITY DELIVERY PROGRAM

On-Demand Delivery Service

Reliable. Cost-Effective. Built for Everyday Business.

  • Routine local shipments up to 1,000 lbs

  • Ideal for parts, documents, supplies, and non-urgent deliveries

  • Routed into existing deliveries and routes

  • Same-day delivery for orders placed by 12:00 PM

  • Next-business-day morning delivery for orders placed between 12:00 PM – 5:00 PM

  • Service coverage across Grand Rapids and surrounding West Michigan areas

  • Shipments beyond 10 miles of Grand Rapids city center require additional time or mileage fees (11+ miles billed at base/mile+$1.00/mile)

  • Optional overnight holding (storage fees may apply)

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Small Business Service Plan

Consistent. Scalable. Built Into Your Daily Operation.

  • Standard dispatch access during business hours

  • Scheduled daily route delivery service with up to 10 pickups or stops

  • Deliveries routed efficiently into existing service routes

  • Pickups beginning at 9:00 AM

  • Up to 10-mile delivery radius from Grand Rapids city center (11+ miles billed at base/mile+$0.75/mile)

  • Basic delivery notifications and communication updates

  • Predictable monthly billing with priority scheduling availability

  • Scalable delivery capacity as your business grows

  • Dedicated driver support aligned with your workflow and operating hours

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Premium Service Plan

Fast. Responsive. When Timing Is Critical.

  • Priority dispatch access over Small Business service tier

  • Priority handling from pickup to final delivery

  • Expedited same-day delivery with minimized transit time

  • 2-3 scheduled route days per week

  • Light rush delivery capability for urgent requests

  • Scheduled daily route delivery service with up to 20 pickups or stops

  • Pickups beginning at 6:00 AM

  • Enhanced delivery notifications and communication updates

  • Dedicated delivery coordination aligned with your workflow

  • Extended 20 mile service coverage throughout Grand Rapids and West Michigan (21+ miles billed at base/mile+$0.50/mile)

  • Professional drivers who operate as an extension of your team

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Enterprise Service Plan

Precision Logistics. Immediate Response. Zero Excuses.

  • Highest-level dispatch priority across all service tiers

  • White-glove handling from pickup through final delivery

  • Dedicated driver support aligned with your business operations

  • Immediate response capability for urgent and mission-critical shipments - rush and on-demand delivery availability

  • Expedited same-day delivery with minimized transit time

  • Daily route scheduling with up to 30 pickups or stops

  • Early pickup availability beginning at 6:00 AM

  • Enhanced delivery notifications with live GPS tracking

  • Direct communication access with drivers

  • Dedicated delivery coordination and route management

  • Route optimization and logistics consulting support

  • Flexible delivery capacity during peak operational periods

  • Extended 50-mile service coverage throughout Grand Rapids and West Michigan (51+ miles billed at base/mile+$0.25/mile)

Open a business account today and streamline your delivery operations.


Get priority dispatch, consistent pricing, and a logistics partner that understands how your business runs.

 

We’ll have a driver on the road within minutes—ready to move what matters most.

More Than a Courier Service — A Local Logistics Partner

 

Gladding & Son Courier Services is built around responsiveness, professionalism, and operational reliability.

We understand that missed deliveries, delayed parts, and communication gaps can slow down an entire business operation. That’s why our Enterprise Service Plan focuses on priority scheduling, direct communication, and efficient route management that keeps your workflow moving.

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Our team works directly with your business to create delivery strategies that reduce downtime, improve efficiency, and provide dependable local transportation support throughout West Michigan.

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Delivery Coverage Across West Michigan

 

We proudly provide courier and route delivery services throughout:

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  • Grand Rapids

  • Wyoming

  • Kentwood

  • Walker

  • Grandville

  • Hudsonville

  • Zeeland

  • Holland

  • Rockford

  • Muskegon

  • Grand Haven

  • Coopersville

  • Surrounding West Michigan communities

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